Thursday, 23 May 2013

Mercedes-Benz A-Class A180 Sport - User Experience Review

It is the smallest Mercedes Benz car out there, but don’t let the exterior appearance fool you.
Mercedes-Benz A-Class A180 Sport
The front doors of the A-class are large and wide but the roof-line is low so ingress isn’t as easy as the taller B-class. Once inside, you’ll be welcomed by the sporty interior. The SLS AMG inspiration continues inside the A-class as well and therefore the air-vents seem like they have come straight out of Merc’s flagship sports car. The A-class also gets the same tablet device for the COMAND interface – but this one has a funkier mounting. Mercedes Benz also tells us that this version of COMAND is more feature-rich than any of its predecessors and has much stronger iPhone integration. However, our iPhone 5 was not supported and the Merc app on the iPhone 4 would crash too often – so we couldn’t really check the functionality of this app or the iPhone integration. If it works though, this app lets you browse Facebook and Twitter from the COMAND interface itself, update status messages, synchronize satellite navigation, search for points of interests and even listen to internet radio stations using your iPhone’s GPRS connection.
Mercedes Benz also hired a special team of engineers to design the switchgear that you see on the centre console. These blokes studied buttons and switches from various cell-phones and input-output devices to make sure that the feel of the switches feels equally good. But since this car is targeted towards the youth, they should have given complete touch-screen controls instead! Wishful-thinking that. But at least the COMAND interface could have been touch-screen in today’s times. The interface has another set of controls on the steering wheel and you also have a voice-command system. Interestingly, the car will lower the speed of the air-con vents / blowers to make sure that it can hear you clearly when you are speaking out those voice commands. The woman accepting those commands is still as confused as ever, though. 
Typical to Mercedes Benz, the gear selector is mounted behind the steering wheel as a stalk. That frees up quite a bit of space between the seats for cubby holes and cup holders. You also expect the mode selector (for the Drive, Sport and Manual modes) to be somewhere behind the steering wheel too. However, that switch is mounted on the centre console. The other elements in the centre console include the switches for the dual-zone climate control, the Start-Stop system and the park assist. Being a Mercedes Benz car you also expect premium interiors. Therefore you get soft plastics on the top and on the dashboard and the surrounds for the instrumentation, the tablet and the A/C vents have a premium feel. As you move further down, the flaps for the storage spaces and the walls of the centre console, feel a tad low-rent.
Other areas where the cost cutting is evident is the low-rent fabric below the panoramic sunroof and the lack of electric adjustments from the front passenger seat. Same isn’t the case with the front driver seat though. You get electric adjustments, three-way memory function and lumbar support. The front seats are also adequately large and have a sportscar-esque design with integrated headrests. The side bolsters are supportive and the seats feel good when pushing the car around bends. The seats come with leather upholstery and our test car was clad in an-black scheme, which goes really well with the sporty character of the car.
Move over to the rear bench and you’ll be surprised with the kind of space this small hatchback offers. Even with the front seat moved back to its limit, there is still a fair amount of knee room and foot space for a six-footer. Under-thigh support should have been better though. Headroom at the back seems pretty decent at first, until you realize that the tapering design of glass house brings the edges of the roof really close to your head. So you’ll want to watch your head while getting in and out of the car. The low roof line and the small rear windows might make you feel claustrophobic on long drives as well.
But urban commutes or a short weekend getaway is what the A-class really aims at and the boot affirms that fact. The rear boot has a two-shelf layout with the lower shelf holding all the tools and the jack, while the upper shelf (or the cargo shelf) loses some of its space to the space-saver spare wheel and therefore, don’t expect this boot to swallow large suitcases. While the A-class may look wide, the opening for the boot is pretty narrow. The loading lip is quite low though so throwing in your monthly groceries or shopping bags shouldn’t be too difficult. For your golf or cricket gear though, you might have to drop the rear seats.
The level of luxury that the A-class offers is pretty good for an entry-level luxury compact. Its sporty character adds further aspiration value so this little Mercedes. But does it have a sporty performance too?

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